Interview
Why SaaS teams should invest in onboarding videos
By RujuAugust 11, 20264 minutes

The first few sessions decide whether a new user sticks around. A short, friendly onboarding video can be the difference between "I’ll figure this out later" and "I’ve got it."
Keep each video to one task
A series of short videos, each covering one task, beats a single long tour. Users can jump to exactly what they need.
Match the product’s look
Motion graphics built from your own UI feel native to the product, and they’re easy to update when the interface changes.
Measure it
Track completion and activation alongside your videos. The numbers will tell you which steps still need a clearer explanation.
Show it once, and stop answering the same question every week.